Product & Care
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What material is the jewelry made of?
Our pieces are crafted with high-grade stainless steel base metals and plated with premium 18k gold for long-lasting shine and durability.
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Is the jewelry waterproof and tarnish-resistant?
Yes, our 18k gold-plated jewelry is tarnish-resistant. However, to maintain its original luster, avoid direct contact with harsh chemicals, perfumes, pools, and extreme moisture.
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How should I store my jewelry?
Store each piece individually in your complimentary Nishk Trove pouch or box to prevent scratches and tangling.
Orders & Shipping
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How long will it take to receive my order?
Orders are dispatched within 1–2 business days. Delivery typically takes 3–5 business days for metro cities and 5–7 business days for the rest of India.
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What are the shipping charges?
We offer Free Shipping on all orders over ₹499. A flat shipping fee of ₹50 applies to orders below ₹499.
Payments & Cancellations
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What payment methods do you accept?
We accept UPI (GPay, PhonePe, Paytm), Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).
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Can I cancel my order after placing it?
Orders can be canceled within 12 hours of placement or before dispatch. Once shipped, orders cannot be canceled.
Returns & Damaged Items
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What should I do if my package arrives damaged?
An uninterrupted unboxing video starting from the unopened package is mandatory for replacement claims. Please notify our support team within 24 hours of delivery.